Soft-phone clients are available for Smartphones (iOS / Android) and PCs (Windows 10 / macOS). Enabling you to bring your "Desk Phone" with you, when you are on the move.
We can implement Out-of-Hours workflows, alerts for voicemails, call queues, group-calling, forwarding and call menus.
Our Phone System is powered by the Cloud. There is no upfront investment as there are no PBX server required to purchase and thus nothing to maintain. You receive your handset, plug it in and you are good to go!
PSTN is used for existing ADSL & Fibre internet connections & traditional telephone systems. We offer the Next-Generation products to ensure that your business is not impacted. A VoIP telephony system, will ensure that you continue to receive & make calls and our SoGEA offering continues your internet services, minus the line rental.
A VoIP Phone System enables you to apply Professional workflows that are commonly found in Call Centres without the additional hardware or setup costs.
Enable a greater customer experience on the phone, with Call Menus, Queues, Call Forwarding and Out of Hours scheduling. So that your customers are consistently informed of any changes and are efficiently transferred to a member of your team.
We can modify call flows to meet the majority of scenarios, enabling your business to flexibly introduce new phone numbers for campaigns or simply to add/remove menu options as your business develops.